BILLING-1479 - USA (Columbia, South Carolina) - Tuition Payment Plan Services - Deadline December 10,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: BILLING-1479

Government Authority located in Columbia, South Carolina; USA based organization looking for tuition payment plan services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide tuition payment plan services for students (and/or their parents or sponsors) allowing installment payments for tuition, fees, and textbooks to the government authority located in Columbia, SC.
a. Contacting each student with information concerning the proposed payment plan(s).
b. Communicating all phases of the program with each interested student/payer on an individual basis via telephone, email, or other written communication.
c. Collecting monies on an installment basis from each participating student.
d. Transferring all monies collected from students electronically to a bank account designated by the college. The contractor will use the student’s identification number as the account identification number when transmitting payments to the college.   At the time of transfer, the contractor will provide the college with an electronic file of the individual student transactions associated with the transfer. The contractor must format this file so that the transactions will post, via Colleague, directly to the individual students’ accounts receivable accounts. At the time of transfer, the contractor will provide the college with an electronic statement showing individual amounts transferred. The contractor will transfer funds collected from students to the college not less than once monthly.  In the event a student misses a payment, the contractor will provide the college with a statement indicating the amount in arrears.
e. Monitoring complaints received from the college and/or students, following up with the students to assess satisfaction, and reporting complaint resolution to the college within a specified time.
f. Offering a toll-free telephone number for student inquires.
(2) A pre-proposal conference will be held on November 16,2021.
(3) All questions must be submitted no later than November 18,2021.

[C] Eligibility:

Onshore (US Organizations Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

[E] Proposal Submission:

Response can be submitted digitally via Email or Online.

Expiry Date : Friday, 10 December, 2021

Pre-proposal Conference Date : Tuesday, 16 November, 2021

Question Answer Deadline : Thursday, 18 November, 2021

Category : Billing Services

Country : USA

State : South Carolina

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