BILLING-1482 - USA (Mandeville, Louisiana) - Utility Billing Services - Deadline December 1,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: BILLING-1482

Government Authority located in Mandeville, Louisiana; USA based organization looking for utility billing services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide utility billing services to perform all services required to print, stuff
and mail an estimated 15,700 water and sewer bills and approximately 2,200 late notices each
month in accordance with the schedule to the government authority located in Mandeville, LA.
- These services include, but are not limited to, printing, folding, sorting, inserting, sealing, validating, preparing, transporting to a USPS facility if necessary, to allow for mailing in a timely manner.
- Contractor must print, insert, meter and mail via first class mail the completed statements to the USPS no later than 48 business hours after receipt of the billing file. Contractor must contractually guarantee this schedule.
- Contractor must support bill inserts printed by the Parish and provide insert printing services if needed.
- Contractor must provide electronic pre-sorting services to maximize postal discounts and mail bills at the lowest possible USPS first class rate. Software used to pre-sort must be USPS approved.
- Contractor must allow for messaging on the billing statement. Messages will not be included in the billing data file. The Parish must have the ability to change this message with each billing cycle.
- Contractor must have the ability to combine multiple statements for the same customer into one envelope.
- Contractor must provide the ability to search, view and print the bills to include pdf creation, search and access capabilities and hosting of the pdf files for a minimum of 3 months from creation date.
- Contractor must have the capability to support two bill forms and two late notice forms. The form used is determined by the billing cycle number.
(2) All questions must be submitted no later than November 30,2021.

[C] Eligibility:

Onshore (US Organizations Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Wednesday, 1 December, 2021

Question Answer Deadline : Tuesday, 30 November, 2021

Category : Billing Services

Country : USA

State : Louisiana

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