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MB-5848 - USA (Arizona) - Flexible Spending Account and COBRA Administration Services - Deadline December 15,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: MB-5848

Government Authority located in Arizona; USA based organization looking for expert vendor for flexible spending account and COBRA administration services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

Vendor needs to provide flexible spending account and COBRA administration services
A. ACCOUNT MANAGEMENT
- Provide a designated Account Manager and Account Management Team.
- COBRA administration proposals should include billing to participants, collection of premium, and remitting premiums to the District.
B. CUSTOMER SERVICE
- Provide a designated call and claim unit with toll free telephone access.
- Provide customer service to answer inquiries on claims, eligibility, services
C. OPEN ENROLLMENT SUPPORT
• Attend 4 days of Annual Open Enrollment Meetings in state during normal business hours (subject to COVID-19 restrictions.
D. CLAIMS ADMINISTRATION
• Provide claims forms
• Receive claims and process payments of benefits in accordance with the plan designs for all claims incurred
• FSA administration proposal should include a debit card for the Health Care Reimbursement portion and weekly check runs for the Dependent Care (or as claims are received).

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Wednesday, 15 December, 2021

Category : Medical Billing and Coding

Country : USA

State : Arizona

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