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MB-5965 - USA (Colorado) - Claims Management Services - Deadline January 27,2022

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: MB-5965

Government Authority located in Colorado; USA based organization looking for expert vendor for claims management services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide claims management services to assist in administering the claims process which includes claims investigations, communicating with claimants, recording, and filing claim information, and providing recommendations to city water regarding settlement or denial of claims.
- Consultant Expectations and Certifications
1. Consultant will act as the central point of contact for claimants and city Water from the time an incident is first reported, through city Water’s acceptance or denial of the Consultant’s recommendation.
2. Consultant will compile facts associated with the claim, including consolidating incident reports, seeking additional witnesses, interviewing witnesses, reviewing maintenance records, or gathering other facts needed to compile an investigation packet. Denver Water will assist in making this information available as needed.
- Consultant Deliverables
1. Consultant will provide and manage an electronic claims intake portal that is accessible to city Water customers by phone, email, or through a secure online data portal. The portal will be used both by city Water staff and the public to notify the Consultant of a claim.
2. The Consultant shall respond to and initiate claim investigation, including making contact with claimant within 12 hours of report including on weekends and holidays.
(2) All question must be submitted no later than January 21, 2022.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 27 January, 2022

Question Answer Deadline : Friday, 21 January, 2022

Category : Medical Billing and Coding

Country : USA

State : Colorado

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