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MB-5977 - USA (Texas) - Emergency Medical Services Billing and Fire Service Fee Recovery Services - Deadline February 3,2022

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: MB-5977

Government authority located in Texas; USA based organization looking for expert vendor for emergency medical services billing and fire service fee recovery services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide emergency medical services billing and fire service fee recovery services.
- Will furnish an all-inclusive system that includes equipment, products, materials, supervision, and labor required to provide a comprehensive, automated medical billing and accounts receivable system.
- Shall provide options for electronic delivery of patient care reports from the ESO Solutions collection system to the contractor’s billing system.
- Verify, gather, and/or correct missing or incorrect patient or insurance information as required to complete the billing process.
- Prepare and submit accurate and complete invoices and all insurance forms and filings to all governmental, commercial and private insurance carriers.
- Prepare and mail invoices to patients or other third-party payer who is responsible for co- pays and/or deductibles, private pay and uninsured patients.
- Provide electronic claims processing as required for Medicare and Medicaid.
- Maintain all records and patient information in a safe and secure manner that will allow inspection and audit by the city or its authorized agents.
- Include the firm policies and procedures for system backup and recovery.
- Make available customer service representatives to assist patients and/or third-party payees in all billing inquiries.
- Create and provide reports to pull and populate the requested information.
- Prepare a spreadsheet with a summary of information requested.
- Assist with maintaining state and federal compliance with Medicaid.
- Account follow-up on denials and appeals with insurance companies and governmental programs, i.e., medicare and medicaid.
- Accurate and timely review of claims to verify completeness and compliance.
- Develop, implement and monitor extended payment plans with patients unable to pay in full.
- Must provide paperless document management and scanning of all patient and insurance company correspondence and allow secure online access to view and audit these records.
- Must have a toll-free access number for patients.
- Must indicate whether an online payment option will be available for patients.
- Must meet all legal documentation requirements for patient encounters.
- The system must submit a report on a daily basis to the city containing a summary of the EMS calls and the call locations for the previous day.
(2) All questions must be submitted no later than January 20, 2022.

[C] Eligibility:

- Onshore (US Organization Only);

[D] Work Performance:

Performance of the work will be Offsite.

Expiry Date : Thursday, 3 February, 2022

Question Answer Deadline : Thursday, 20 January, 2022

Category : Medical Billing and Coding

Country : USA

State : Texas

Cost to Download This RFP Document : $ 5

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