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BILLING-1527 - USA (Richmond, Virginia) - Payment Card Industry Security Standards Compliance Services - Deadline February 28,2022

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: BILLING-1527

Government Authority located in Richmond, Virginia; USA based organization looking for expert vendor for payment card industry security standards compliance services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide payment card industry security standards compliance services to the government authority located in Richmond, VA.
- Agency provides a multitude of services to a variety of clients, including residents, non-state residents, transportation entities, courts, law enforcement agencies, government agencies, motor carriers, fuels tax customers, fuel suppliers and distributors, grant recipients, motor vehicle dealers, rental companies, driving schools, and insurance companies
- Credentialing – This includes the provision of driver testing and licensing, vehicle titling and registration, credentialing of commercial motor carriers, and regulatory licensing functions such as fuel suppliers and distributors, dealers, commercial driver training schools, driver improvement clinics, and 3rd party testers.
- Tax processing – This includes support for the calculation, collection, accounting, and reporting statistics for all tax filings (including International Fuel Tax Agreement, excise tax on fuel, dyed fuels tax, and sales tax on fuel) as well as support for an external/taxpayer audit function.
a) Agency Customer Service Centers– Agency has 75 CSC’s, 13 Weigh stations and 1 mobile unit that process card present transactions. Agency also has 57 “Select” locations. The Selectlocations are comprised of local businesses and local constitutional officer offices. All of the locations use the Agency software application called “Select” card terminals.
b) Agency Website – Agency has a large customer base that uses the Agency website to conduct card not present transactions. The model that is implemented allows customers to remain on the Agency webpage for the entire transaction, however, when they are ready to process a payment, they are presented with a co-branded page that contains the Elavon payment form. This keeps the card processing off Agency servers. However, based on the Agency, the libraries used on the web servers for redirecting the user are in scope for Assessment.
c) Agency Headquarters Work Centers – Agency Headquarters has work centers that process card not present transactions for customers. The credit card data is received from customers via phone calls and faxes. Agency utilizes a non-integrated stand-alone payment page hosted by Elavon. The payment page is presented to the Agency work center employee via a secure remote desktop which is hosted by Agency. This portion of the payment processing is in scope for Assessment.
(2) All question must be submitted no later than February 7, 2022.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Monday, 28 February, 2022

Question Answer Deadline : Monday, 7 February, 2022

Category : Billing Services

Country : USA

State : Virginia

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