Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: MB-6638

Government Authority located in Texas; USA based organization looking for expert vendor for emergency medical billing and collections service.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide emergency medical service (EMS) billing and collection of fees is to maintain the highest standard of service and professionalism in communications with the public while maximizing net revenue to the city.
- This process includes locating and billing EMS service recipients, individual and third-party clients, filing and collecting from Medicare and Medicaid, private insurance claims and receiving and processing payments (including prompt notification to the city regarding refunding of duplicate payments or overpayments).
- The contract will also require reporting delinquent accounts to the city; resolving fee-related inquiries and complaints from EMS users, negotiating payment plans and reporting all such activity to the city with the necessary supporting documents.
- The city requires all services necessary to bill and recover fees be provided in a professional, nonaggressive manner, protecting confidential information and acting in a respectful manner to all parties involved. Additionally, all records, tracking and reporting must be reliable, detailed and accurate.
(2) All questions must be submitted no later than July 27, 2022.
(3) A pre-proposal conference will be held on July 27, 2022.
(4) Contract term will be three years.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Wednesday, 3 August, 2022

Pre-proposal Conference Date : Wednesday, 27 July, 2022

Question Answer Deadline : Wednesday, 27 July, 2022

Category : Medical Billing and Coding

Country : USA

State : Texas

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