MB-7157 - USA (Maryland) - Flexible Spending Accounts, Cobra and Direct Billing Services - Deadline March 24,2023

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: MB-7157

Government Authority located in Maryland; USA, based organization looking for expert vendor for flexible spending accounts, cobra and direct billing services.

[*] Budget: Looking for Proposals

[*] Scope of Service:

(1) Vendor needs to provide flexible spending accounts, cobra and direct billing services.
1. Financial evaluation criteria
- Expected program costs for direct billing and cobra administration
- Implementation allowances
2. Client support
- Superior account management team with a designated account manager available, not solely an email address
- Ability for to design and generate reports through the web or other electronic media for purposes of tracking utilization and providing comparative information, utilization information regarding the number of claims processed and money forfeited at year end.
- Ability for to design and generate reports through the web or other electronic media for purposes of tracking healthcare billing members
- Program implementation
- Account transition
- Banking solutions
3. Administrative services
- Centralized member service support via a toll-free telephone line
- Member access to online tools to submit claims
- Easy to understand claims substantiation process
- Superior claims approval processing and turnaround time
- Healthcare Billing participant access to online tools to enroll and make payments
- Robust communication materials
4. Capability
- Ability to provide current plan design
- Satisfied Healthcare Billing clients of similar size
- System proficiency
- Size of Book of Business
- Interface with medical, prescription drug, dental and vision vendors
- Procedures in place for security and privacy
- Completeness and clarity of proposal

[*] Eligibility:

- Onshore (USA Only)

[*] Work Performance:

- Performance of the work will be Onsite and Offsite.

Expiry Date : Friday, 24 March, 2023

Category : Medical Billing and Coding

Country : USA

State : Maryland

RFP Expired

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