Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: BILLING-1856

Government Authority located in Illinois; USA based organization looking for expert vendor for billing and collection for fire department services.

[*] Budget: Looking for Proposal

[*] Scope of Service:

(1) Vendor needs to provide providing a turn-key solution to provide non-emergency medical (Non-EMS) billing and collection services.
- The purpose of this initiative is to take advantage of currently available automated billing procedures and processes, including but not limited to filing with private insurance carriers, processing payment of claims, account processing including collection services, providing customer service, and electronic data communications.
- The qualified proposer(s) is/are to provide a turn-key solution that is seamless to the customer, utilizes automated billing and payment technology, and customer service practices while demonstrating compliance with the Health Insurance Portability and Accountability Act (HIPAA) requirements for privacy, security, and electronic data transmission standards.
- The City uses a reporting system software, which the proposer must be able to convert to, or interface with, during the life of the contract. The proposer shall create and maintain interface capability to receive/obtain electronic run tickets from the existing reporting system, provide an internet-based website for claim verification, check for discrepancies to ensure all run tickets have been received, and verify that required claim information is included.
- Payments and charges; cash receipts need to be mailed or sent via EFT monthly, a separate invoice MUST be sent for services, also provide detailed claim payment breakdown. - Provide all labor, materials and technology necessary to obtain missing claim information from all available sources prior to submitting through insurance or direct billing.
- Electronically file insurance claims and mail direct billing upon verification of run ticket information no later than four (4) business days after receipt of run ticket.
- Ability to process customer inquiries with professional service by telephone, mail, fax, and Internet to customers at no charge to the customer. Proposer is to provide a toll-free customer service telephone number for customer inquiries.
(2) All question must be submitted no later than March 24, 2023.

[*] Eligibility:

- Onshore (USA Organization Only);

[*] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 28 March, 2023

Category : Billing Services

Country : USA

State : Illinois

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